Negotiation Boot Camp
How to Resolve Conflict, Satisfy Customers, and Make Better DealsBook - 2006
"We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time" -- publisher website (May 2007).
Publisher: New York : Doubleday, c2006.
Edition: 1st ed.
Branch Call Number: 658.4052 Bro
Characteristics: vii, 198 p. ; 22 cm.